FAQ

General

Q: What is "Never Needed You" about?

A: "Never Needed You" is a brand that represents not needing something or someone to become your best self, Never Needed You isn't strictly about a person, It could be about a item, or addiction, or whatever you identify the meaning with.

 

Q: Are our clothes unisex?

A: Yes — most of our pieces are designed to be worn by anyone, no matter how you style them.

 

Orders & Shipping

Q: How long does shipping take?

A: Orders usually process in 2-7 days and shipping takes 1-2 weeks depending on your location.


Q: Do you ship internationally?

A: Yes, we ship worldwide 🌎 Shipping rates are calculated at checkout.


Q: How can I track my order?

A: Once your order ships, you’ll get an email or SMS with a tracking link.

 

Sizing & Products

Q: How do I know what size to get?

A: Check our size guide in our product photos. If you’re between sizes, we recommend going with your normal size for a oversized fit.


Q: Will items be restocked?

A: Some drops are limited edition and won’t come back once sold out. If you see something you like, grab it before it’s gone 👀

 

Returns & Exchanges

Q: Can I return or exchange my order?

A: We do not accept returns/exchanges unless you received the wrong size or your item arrived damaged. If so, refer to the next question.


Q: What if my item arrives damaged or incorrect?

A: Email us at info@neverneededyou.store within (7 days) and we’ll make it right ASAP.

 

Payments

Q: What payment methods do you accept?

A: We accept major credit/debit cards, Apple Pay, and Shop Pay. (Excluding PayPal)


Q: Do you offer discounts or promo codes?

A: Follow us on Instagram and join our SMS/email list for early access to drops and exclusive discounts.