FAQ
General
Q: What is "Never Needed You" about?
A: "Never Needed You" is a brand that represents not needing something or someone to become your best self, Never Needed You isn't strictly about a person, It could be about a item, or addiction, or whatever you identify the meaning with.
Q: Are our clothes unisex?
A: Yes — most of our pieces are designed to be worn by anyone, no matter how you style them.
Orders & Shipping
Q: How long does shipping take?
A: Orders usually process in 2-7 days and shipping takes 1-2 weeks depending on your location.
Q: Do you ship internationally?
A: Yes, we ship worldwide 🌎 Shipping rates are calculated at checkout.
Q: How can I track my order?
A: Once your order ships, you’ll get an email or SMS with a tracking link.
Sizing & Products
Q: How do I know what size to get?
A: Check our size guide in our product photos. If you’re between sizes, we recommend going with your normal size for a oversized fit.
Q: Will items be restocked?
A: Some drops are limited edition and won’t come back once sold out. If you see something you like, grab it before it’s gone 👀
Returns & Exchanges
Q: Can I return or exchange my order?
A: We do not accept returns/exchanges unless you received the wrong size or your item arrived damaged. If so, refer to the next question.
Q: What if my item arrives damaged or incorrect?
A: Email us at info@neverneededyou.store within (7 days) and we’ll make it right ASAP.
Payments
Q: What payment methods do you accept?
A: We accept major credit/debit cards, Apple Pay, and Shop Pay. (Excluding PayPal)
Q: Do you offer discounts or promo codes?
A: Follow us on Instagram and join our SMS/email list for early access to drops and exclusive discounts.